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Dubai Electricity and Water Authority covers broad services, thus they provide an E-Services portal on their website for easy access to all of their services. DEWA Approval in Dubai embeds classifications of services depending on the requirements of the building and the standards of DEWA. DEWA aims to become a leading sustainable innovative global corporation, dedicated to keeping up with the latest global industrial innovation. Hence, their innovative enhancement for effective services will supply sustainable electricity and water needs for all people in Dubai.

What is DEWA? A Quick Overview

Dubai Electricity and Water Authority was established on January 1, 1992, by Sheikh Maktoum bin Rashid Al Maktoum. DEWA was formed from the union of the Dubai Electricity Company and Dubai Water Department, which were both state-run companies, separately providing electricity and water services for the people of Dubai. Its main purpose is to provide the people of Dubai with an adequate and reliable supply of electricity and water.

How to Access DEWA E-Services: Step-by-Step Guide

The information below is based on the E-services of the DEWA for accurate and informative content.

Online DEWA Application Submission: Fill in the online application form with the required information, attach the required documents, and submit the application. If the application is successful, a reference number will be provided which can be used for tracking the status of the DEWA application.

Application Status Tracking and Notifications: An e-mail and SMS notification about the status of the application such as submission, rejection, revision, and/or approval. The status of the application can also be tracked online through the tracking page of the e-service.

DEWA Application Revision: If the application was found incomplete or incorrect, access the revision page from the e-service menu is authorized, and re-submit a revised application within 2 weeks. The application will automatically be canceled if failure of re-submission 

Service Delivery: Once the request for an application is approved, it can be downloaded from the e-service tracking page.

DEWA Approval Services and Requirements

The following is the list of the common approvals and required documents for acquiring DEWA approval in Dubai. Other DEWA approvals and services are all cited at the E-Service portal.

Building NOC

Building No Objection Certificate service allows contractors and consultants to acquire Electricity or Water No Objection Certificates for the issuance of building permits. The application for service is free of charge, service is chargeable. The Building NOC process takes 3 working days for each service such as electricity and water.

Required Documents:

❏   Affection Plan

❏   Setting-Out Plan

❏   24-Hour Demand

❏   Plumbing Layout/ including water storage tank capacity and location.

❏   Water demand and calculation sheet.

❏   Proposed meter location.

Getting Electricity Fit-out Connections

This is a free-of-charge service that enables customers to acquire a fit-out power connection for shops and offices. The contractor can submit for technical field inspection when the technical drawings are approved by DEWAm. Once subjected to inspection approval and upon securing the payment of the Security Deposit, DEWA will arrange the installation of the kWh meter and release of the power connection. Notifications will be sent through the website.

There are two processes in getting Electricity Fit-out connections from DEWA such as: 

❏   The Design Approval process takes at least one working day and,

❏   The LV Inspection process wherein an appointment will be given within two working days from the readiness date notified by the contractor.

Required Documents:

❏   Copy of DEWA approved TCL/MD, MDBs/SMDBs, Main project schedule

❏   Load distribution schedules of distribution boards.

❏   Wiring Layouts – Lighting

❏   Wiring Layouts – Power

❏   Landlord NOC (In DEWA prescribed format)

❏   Tenancy Contract

❏   Trade License

❏   Passport Copy

Electric or Water Network Modification

Contractors or Consultants can submit an online application to obtain the Electricity and Water Network Modifications Service. The application for service is free of charge, service is chargeable. A notification will be sent through SMS and/or email when the Estimate is set.

Required Documents:

❏  The latest affection plan was issued by Dubai Municipality or concerned authority.

❏   Approved load scheduled that indicates total connected load / maximum demand.

❏   Owner’s passport copy / Emirates ID Copy.

❏  The latest consumption bill was issued by DEWA.

❏   No Demand Certificate from DEWA – Billing Department (In Substation cancellation cases only).

❏   Setting out a plan that indicates existing connections and proposed changes.

❏   Others (Any documents that may support the application).

New Electricity or Water Connection

The Estimate or Connection charges need to be settled first before the implementation of the DEWA service. Convenient tracking of the status of the application, uploading additional documents, downloading the approved documents, project status notification for the technical inspection, etc. are possible through the E-Services portal.

New Electricity Connection

LV Design Approval:

❏   Load from 1‐150 Kw: 1 working day

❏   Load from 151‐400 Kw: 2 working days

❏   Load from 401‐5000 Kw: 3 working days

❏   Load from 5001 and above: 3 working days

Issuance of Connection Cost:

❏   Load from 1 to 150 Kw: 1 working day

❏   Load from 151 to 400 Kw: 3 working days

❏   Load from above 400 Kw: 3 working days

LV Inspection:

❏   Load from 1-150 Kw: 1 working days from the date preferred by the authorized electrical Contractor for the project

❏   Load from above 150 Kw: 2 working days from the date preferred by the authorized electrical Contractor for the project

HV Substation Location & size Approval (If Applicable)

❏   3 working days

HV Substation Inspection (If Applicable)

❏   1 working day from the date preferred by the authorized electrical Contractor for the project

Mandatory Documents:

❏   Total Connected Load/Max. Demand schedule (.pdf Format)

❏   MDBs/SMDBs Schedules (.pdf Format only)

❏   Single Line Diagram with proposed LV distribution and tariff metering (. pdf Format)

❏   Site setting layout and ground floor plan indicating the location of substation, LV room (along with dimensional details of LV room, arrangements of LV Panels, MDBs, KW meters, etc.) (. pdf Format)

❏   Ground floor and/or typical floor plan indicating the location of Electrical rooms/MDBs/SMDBs etc. (. dwf Format)

❏   General arrangements of KWh meters in the ground and/or typical floor electrical rooms (. pdf Format)

❏   Typical Load distribution schedule for the final distribution board. (.pdf Format)

❏   Affection Plan (.pdf Format)

❏   Passport copy/Trade License copy (.pdf Format)

Optional Documents:

❏   Green Building Regulation implementation documents. (.pdf format only)

❏   Technical specification of Chiller/Motor loads and other documents. (.pdf Format)

❏   Premise details sheet (.xls/.doc Format)

❏   Material requirements details (.xls/.doc Format)

❏   Consultant confirmation letter (No wet area, above electrical room/DBs, Circuit breaker/circuit cables, UV relays, ELCBs, etc.) in DEWA's prescribed format (.pdf Format)

❏   DM Approved Thermal Load Calculation sheet

New Water Connection

Types of Connections:

❏   Single: Premises that include a single meter (i.e. villa, hotel building… etc.). 

❏   Multi: Premises containing more than one meter within the same property (i.e. building apartment). 

❏   Development: Housing communities that have more than one meter within the area (i.e. Emaar Developments, DAMAC, etc.).

Water Connections Categories:

❏   Temporary connection (for construction purposes)

❏   Permanent connection

❏   Upgradation (increase of water demand)

❏   Diversion (shifting pipeline /meter)

Mandatory Documents:

❏   Building Permit/NOC

❏   Proposed location of meters and sub-meters

❏   Layout Drawing (i.e. floor plan indicating plumbing system)

❏   Water storage tank details (i.e. drawing inlet level, capacity, location)

❏   Green Building Regulation Implementation Documents (.pdf format only)

❏   Premise Details Sheet (.xls/.doc format)

❏   Meters Requirements Details (.xls/.doc Format)

❏   The total calculation for water consumption, as per building code and accommodation (pdf format)

❏   Site Plan (pdf format)

❏   Trade License copy (pdf format)

In acquiring DEWA Approval in Dubai, MEP consultants in Dubai experts are essential to precisely complete all the requirements within the schedule. There are capable MEP consultants in Dubai and Electrical Engineering specialists who can assist with concerns about obtaining DEWA Approval in Dubai. Dubai Approvals Team is a group of professionals, licensed to provide a one-stop engineering solution in Dubai. We have deep experience in DEWA approval, DEWA Application, and other Dubai Approvals for engineering-related projects.

The vision of the Dubai Civil Defence has always stood firm “To have the United Arab Emirates as one of the best countries in the world in achieving Safety and Security”. With the objective to protect lives by providing safety and security to all industrial, commercial, residential, and public establishments in the Emirate. Acquisition of DCD Inspection and Completion Certificate are both important to assure that the vision of the government authority of Safety and Security is firmly established and followed. DCD Inspection requirements and processes are set accordingly on the e-services portal for a simple and hassle-free procedure.

Licenses for any construction activities are only issued through the Development Department of the Dubai Civil Defence by providing credentials to qualified engineers and fire safety and first aid officers who have taken and passed the relevant examinations, courses, and training. Most building projects in Dubai require DCD Inspections to certify compliance with the safety standards and regulations. The Completion Certificate will then be released by the authority after compliance is assured.

DCD Inspection Requirements

From Main Contractor

1. Fitout Permit
2. DCD Approved Drawing
3. DCD Final Approval
4. Copy of Contractor Trade License
5. Copy of DCD Fire Code Invoice
6. Copy of P.R.O Card or Delegate Card
7. 6-page Application typed in the Arabic Language
8. Green File

From Fire Fighting Contractor

1. Copy of Building valid Annual Maintenance Contract
2. Equipment Supply and Installation Certificate for Smoke Detector and Heat Detector; Emergency and Exit Lights, Fire Sprinkler 
3. Equipment Warranty Certificate for Smoke Detector and Heat Detector; Emergency and Exit Lights, Fire Sprinkler
4. Commissioning Report for Fire Sprinkler 
5. Testing and Commissioning Report for Fire Alarm 
6. Cable Certificate
7. Warranty Certificate
8. Fire Alarm Interface Connection Certificate for newly installed addressable Fire Alarm Control Panel.
9. Fire-rated Parquet Flooring Certificate for wooden parquet flooring works.
10. Fire Alarm Control Panel Documents
11. 24/7 Payment Receipt

Requirement for Final Completion Certificate

1. A copy of the valid construction license issued by the concerned authority.
2. Valid certificates of Importing, Installation, and Testing of a guaranteed Fire and Alarm System by an approved Installation and Maintenance Company. 
3. Undertaking the Certificate for Maintaining Fire Equipment by the owner and the Certificate for Installing Fire-rated Doors and Cables.
4. Copy of the Trade License and Maintenance Contract of Fire equipment and systems, besides the road map of the premises, and an official letter showing the contact number of the concerned person during 24 hours.

Requirements for Certificate of Completion for Building

From Main Contractor

1. Building Permit for Building
2. Approved Drawing
3. Certificates for Supply, Installation, and Warranty of all DCD Fire and Life Safety Equipment as per the DCD Approved Design Drawings.
4. Smart Monitoring Subscription Certificate for Building
5. Dry Riser or Wet Riser Certificate
6. Elevator Inspection and Elevator Manufacturer Certificate
7. Certificates from Contractors for all Fire and Life Safety Equipment interfaced with building Fire Detection and Alarm System

Requirements for Certificate of Completion for Decor or Fitout Projects

From Main Contractor

1. Building Permit for Decor
2. Approved Drawing 
3. Certificates for Supply, Installation, and Warranty of all DCD Fire and Life Safety Equipment as per the DCD Approved Design Drawings.
4. Certificates from Contractors for all Fire and Life Safety Equipment interfaced with building Fire Detection and Alarm System
5. Smart Monitoring Subscription Certificate 
6. Maintenance contract for the Fire and Life Safety systems of the building or building completion.

Requirements for Certificate of Completion for LPG/ Fuel Gas Installation

From Main Contractor

1. License for the LPG or Fuel gas company approved by DCD
2. Approved Drawing
3. Certificates for Supply, Installation and Warranty for all LPG equipment as per the DCD-approved design drawings
4. DCD completion certificate for Decor or Fitout or building Fire and Life Safety system maintenance contract
5. Annual Maintenance Contract for LPG or Fuel gas system
6. Certificates for all LPG equipment and control panel interface with building Fire Detection and Alarm System

Dubai Approvals Team ensures the compliance of safety standards of construction projects in Dubai for accurate DCD Inspection approval to swiftly acquire Completion Certificate. Our team offers excellent services on document submission, drawing approvals, acquisition of NOCs, and inspections are the key to helping our clients achieve quality and successful projects. We are looking forward to working with you, contact us for more DCD Approvals service details.

Dubai Electricity and Water Authority - DEWA provides the essential supply of electricity and water to customers across the emirate of Dubai. The authority endeavors to provide the highest quality customer services with reliable, clean, and safe electricity and water utilities. DEWA applications for getting electricity and water services can be submitted through the authority’s E-Services system. Dubai Approvals Team helps clients with the document and drawing completion, application, and approval acquisition for different various construction projects. 

DEWA Completion Certificate and As-Built Approval are needed for the final clearance of proposed projects prior to starting any construction work. The requirements needed for the application such as technical documents and drawings included in the list below must be submitted and will be technically reviewed for approval. Preparation of an estimate on connection charges will then be further processed by the authority for field inspection and other relevant services needed. These estimates and charges will be subjected to payment subsequently, field works and inspections from the authority’s side will be carried out.

List of Requirements For Completion Certificate and As-Built Approval

The Completion Certificate for the Final Clearance and As-Built Approval submission requirements include the following below:

1. Cover Letter addressed to the Senior Manager from Infrastructure Information & Permits Department.

2. Copy of DEWA ED approved As-Built drawing in PDF Format - For Completion Certificate Application.

3. Full set of DEWA ED approved shop drawing with NOC for ED -Ducts and/or Cable Diversions along with NOC letter in PDF Format.

4. Full set of DEWA WD approved shop drawing NOC for Water Network Diversions and/or protection works along with the NOC letter as per the scope of work in PDF Format - For Completion Certificate Application 

5. Full set of DEWA ED & WD construction NOC along with NOC letter in PDF Format

6. Key plan indicating the full project area - For Completion Certificate Application.

7. Project As-Built Drawing integrating DEWA services approved by project consultants & contractors are as follows:

• As-Built Drawing of DEWA ED Distribution Services with LV and HV Services showing completed future ducts and extension of the existing, spare, and split ducts in different colors with duct details. Must be in V7 / DWG & PDF Format, for Detailed Information on As-Built Approval / Completion Certificate for All Duct Works
•  Submission Requirements For Completion Certificate and As-Built Approval As-Built drawings for 6.6kv, 11kv, and 33kv cable diversion work prior to approval by DEWA DPP-Road Projects. Must be in PDF Format - For Detailed Information on As-Built Approval / Completion Certificate for All Cable Works & All Joint Works
• As-built drawings should be integrated with the existing 132KV /400kv cables and O.H.L Services cable routes, along with TLP staff verification to confirm the clearance between existing 132KV trough/cable and 400kv cables / O.H.L Services to finish work and 132KV/400 VK cable route marker location in the project completed area. For Detailed Information on As-Built Approval / Completion Certificate for Cable Works & OHL Works with verification not exceeding 6 months old.
• As-Built Water layout drawing, profile, and cross-section acknowledged by DEWA.
• Project and Engineering Water Department. For Completion Certificate Application only.

8. The following is to be provided whichever is applicable

• For RTA Road projects, the As-Built cross-section showing clearly DEWA reservation and type of construction on top of the DEWA corridor according to the site condition and approved by RTA in PDF Format.
• For Developer Road projects, an As-Built cross-section shows clearly DEWA reservation and type of construction on top of the DEWA corridor according to the site condition and is approved by the Consultant and contractor in PDF Format.
• For Services Projects, the As-Built cross-section showing clearly DEWA reservation and type of construction on top of the DEWA corridor according to the site condition and is approved by the client in PDF Format.

9. Material Reconciliation Statement - MRS as per DEWA standard format for cable and Betterment ducts in PDF Format, along with the following documents for Completion Certificate Application.

• DEWA store-issued voucher or a store return.
• Material transfer note if available.

10. Final Duct summary details for DEWA ED Betterment Work only as per DEWA standard format signed and stamped by project consultants and contractors in PDF Format.

11. DEWA Approval letter of material if procured from outside.

12. Copy of DEWA ED Approved BOQ for Betterment Work, applicable to RTA Projects.

13. Final actual Cost BOQ for DEWA ED betterment work acknowledged by RTA, applicable to RTA Projects for Completion Certificate Application.

14. Duct and Duct Marker inspection record signed by DEWA ED representative for the future proposed spare, split, and extension Ducts.

15. CSV files in accordance with DEWA digital submission standard.

16. DEWA Water Department checklist clearance acknowledged by DEWA Water Project, for Completion Certificate Application.

17. Cable backfilling checklist for 6.6KV, 11KV & 33KV slewing, raising, and lowering work, if Applicable.

Clients can track the status of the application, upload and submit additional documents, download the approved documents, project status notifications for technical inspection, and many more through the E-service one window system. Our team understands how necessary DEWA Application on Completion Certificate for the Final Clearance and As-Built Approval to projects, hence we provide the right and accurate support for the acquisition of approvals.