DEWA Approvals | DEWA Application in Dubai

Simplify Your DEWA Approval Process in Dubai

Dubai Approvals

December 26, 2024

Simplify Your DEWA Approval Process in Dubai

Dubai Electricity and Water Authority covers broad services, thus they provide an E-Services portal on their website for easy access to all of their services. DEWA Approval in Dubai embeds classifications of services depending on the requirements of the building and the standards of DEWA. DEWA aims to become a leading sustainable innovative global corporation, dedicated to keeping up with the latest global industrial innovation. Hence, their innovative enhancement for effective services will supply sustainable electricity and water needs for all people in Dubai.

What is DEWA? A Quick Overview

Dubai Electricity and Water Authority was established on January 1, 1992, by Sheikh Maktoum bin Rashid Al Maktoum. DEWA was formed from the union of the Dubai Electricity Company and Dubai Water Department, which were both state-run companies, separately providing electricity and water services for the people of Dubai. Its main purpose is to provide the people of Dubai with an adequate and reliable supply of electricity and water.

How to Access DEWA E-Services: Step-by-Step Guide

The information below is based on the E-services of the DEWA for accurate and informative content.

Online DEWA Application Submission: Fill in the online application form with the required information, attach the required documents, and submit the application. If the application is successful, a reference number will be provided which can be used for tracking the status of the DEWA application.

Application Status Tracking and Notifications: An e-mail and SMS notification about the status of the application such as submission, rejection, revision, and/or approval. The status of the application can also be tracked online through the tracking page of the e-service.

DEWA Application Revision: If the application was found incomplete or incorrect, access the revision page from the e-service menu is authorized, and re-submit a revised application within 2 weeks. The application will automatically be canceled if failure of re-submission 

Service Delivery: Once the request for an application is approved, it can be downloaded from the e-service tracking page.


DEWA Approval Services and Requirements

The following is the list of the common approvals and required documents for acquiring DEWA approval in Dubai. Other DEWA approvals and services are all cited at the E-Service portal.

Building NOC

Building No Objection Certificate service allows contractors and consultants to acquire Electricity or Water No Objection Certificates for the issuance of building permits. The application for service is free of charge, service is chargeable. The Building NOC process takes 3 working days for each service such as electricity and water.

Required Documents:
❏    Affection Plan
❏    Setting-Out Plan
❏    24-Hour Demand
❏    Plumbing Layout/ including water storage tank capacity and location.
❏    Water demand and calculation sheet.
❏    Proposed meter location.


Getting Electricity Fit-out Connections

This is a free-of-charge service that enables customers to acquire a fit-out power connection for shops and offices. The contractor can submit for technical field inspection when the technical drawings are approved by DEWAm. Once subjected to inspection approval and upon securing the payment of the Security Deposit, DEWA will arrange the installation of the kWh meter and release of the power connection. Notifications will be sent through the website.

There are two processes in getting Electricity Fit-out connections from DEWA such as: 
❏    The Design Approval process takes at least one working day and,
❏    The LV Inspection process wherein an appointment will be given within two working days from the readiness date notified by the contractor.

Required Documents:
❏    Copy of DEWA approved TCL/MD, MDBs/SMDBs, Main project schedule
❏    Load distribution schedules of distribution boards.
❏    Wiring Layouts – Lighting
❏    Wiring Layouts – Power
❏    Landlord NOC (In DEWA prescribed format)
❏    Tenancy Contract
❏    Trade License
❏    Passport Copy


Electric or Water Network Modification

Contractors or Consultants can submit an online application to obtain the Electricity and Water Network Modifications Service. The application for service is free of charge, service is chargeable. A notification will be sent through SMS and/or email when the Estimate is set.

Required Documents:
❏    The latest affection plan was issued by Dubai Municipality or concerned authority.
❏    Approved load scheduled that indicates total connected load / maximum demand.
❏    Owner’s passport copy / Emirates ID Copy.
❏    The latest consumption bill was issued by DEWA.
❏    No Demand Certificate from DEWA – Billing Department (In Substation cancellation cases only).
❏    Setting out a plan that indicates existing connections and proposed changes.
❏    Others (Any documents that may support the application).

New Electricity or Water Connection

The Estimate or Connection charges need to be settled first before the implementation of the DEWA service. Convenient tracking of the status of the application, uploading additional documents, downloading the approved documents, project status notification for the technical inspection, etc. are possible through the E-Services portal.

New Electricity Connection
LV Design Approval:
❏    Load from 1‐150 Kw: 1 working day
❏    Load from 151‐400 Kw: 2 working days
❏    Load from 401‐5000 Kw: 3 working days
❏    Load from 5001 and above: 3 working days

Issuance of Connection Cost:
❏    Load from 1 to 150 Kw: 1 working day
❏    Load from 151 to 400 Kw: 3 working days
❏    Load from above 400 Kw: 3 working days

LV Inspection:
❏    Load from 1-150 Kw: 1 working days from the date preferred by the authorized electrical Contractor for the project
❏    Load from above 150 Kw: 2 working days from the date preferred by the authorized electrical Contractor for the project

HV Substation Location & size Approval (If Applicable)
❏    3 working days

HV Substation Inspection (If Applicable)
❏    1 working day from the date preferred by the authorized electrical Contractor for the project

Mandatory Documents:
❏    Total Connected Load/Max. Demand schedule (.pdf Format)
❏    MDBs/SMDBs Schedules (.pdf Format only)
❏    Single Line Diagram with proposed LV distribution and tariff metering (. pdf Format)
❏    Site setting layout and ground floor plan indicating the location of substation, LV room (along with dimensional details of LV room, arrangements of LV Panels, MDBs, KW meters, etc.) (. pdf Format)
❏    Ground floor and/or typical floor plan indicating the location of Electrical rooms/MDBs/SMDBs etc. (. dwf Format)
❏    General arrangements of KWh meters in the ground and/or typical floor electrical rooms (. pdf Format)
❏    Typical Load distribution schedule for the final distribution board. (.pdf Format)
❏    Affection Plan (.pdf Format)
❏    Passport copy/Trade License copy (.pdf Format)

Optional Documents:
❏    Green Building Regulation implementation documents. (.pdf format only)
❏    Technical specification of Chiller/Motor loads and other documents. (.pdf Format)
❏    Premise details sheet (.xls/.doc Format)
❏    Material requirements details (.xls/.doc Format)
❏    Consultant confirmation letter (No wet area, above electrical room/DBs, Circuit breaker/circuit cables, UV relays, ELCBs, etc.) in DEWA's prescribed format (.pdf Format)
❏    DM Approved Thermal Load Calculation sheet

New Water Connection
Types of Connections:
❏    Single:  Premises that include a single meter (i.e. villa, hotel building… etc.). 
❏    Multi: Premises containing more than one meter within the same property (i.e. building apartment). 
❏    Development: Housing communities that have more than one meter within the area (i.e. Emaar Developments, DAMAC, etc.).

Water Connections Categories:
❏    Temporary connection (for construction purposes)
❏    Permanent connection
❏    Upgradation (increase of water demand)
❏    Diversion (shifting pipeline /meter)

Mandatory Documents:
❏    Building Permit/NOC
❏    Proposed location of meters and sub-meters
❏    Layout Drawing (i.e. floor plan indicating plumbing system)
❏    Water storage tank details (i.e. drawing inlet level, capacity, location)
❏    Green Building Regulation Implementation Documents (.pdf format only)
❏    Premise Details Sheet (.xls/.doc format)
❏    Meters Requirements Details (.xls/.doc Format)
❏    The total calculation for water consumption, as per building code and accommodation (pdf format)
❏    Site Plan (pdf format)
❏    Trade License copy (pdf format)

In acquiring DEWA Approval in Dubai, MEP consultants in Dubai experts are essential to precisely complete all the requirements within the schedule. There are capable MEP consultants in Dubai and Electrical Engineering specialists who can assist with concerns about obtaining DEWA Approval in Dubai. Dubai Approvals Team is a group of professionals, licensed to provide a one-stop engineering solution in Dubai. We have deep experience in DEWA approval, DEWA Application, and other Dubai Approvals for engineering-related projects.

Read also DEWA – Ahead of Everything


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